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[WA] Free SmartRider Smart-Card for Perth Commuters (Normally $10) @ Transperth InfoCentre

samwaldo 8073 Posts 8073 Karma
samwaldo posted this 2 weeks ago

To get your hands on one of these cards just head to a Transperth InfoCentre from 11 December or call us on 13 62 13 and we will mail one out to you.

There is a limit of one card per person, so we will be asking patrons to register their new card. You can do this at the InfoCentre by completing a SmartRider Registration Form(transperth.wa.gov.au) or we can take some details from you over the phone.

FAQ:

Q: Do I need one of these new cards to access free travel if I already have a SmartRider?

A: No, if you already have an active SmartRider card then you do not need to get a new card, as your existing SmartRider will automatically have access to the free travel entitlement.

Q: Can I get a free SmartRider from a Retail Sales Outlet (RSO) or a
SmartRider Hub?

A:No, the free SmartRiders are only available from an InfoCentre or by calling 13 62 13. If you use a Retail Sales Outlet or SmartRider Hub then the usual fees apply and Transperth will not reimburse the cost.

Q: What is the value on the card?

A: The card is set to a $0 balance, however, during the free travel period you can travel for free by tagging on and off. If you travel outside of the free travel period (14 December – 5 February inclusively) then your card will go into debit and you will need to add value to the card to continue to travel.

Please note that this card is a Standard SmartRider. If you are entitled to a concession fare then you will need to apply to change the card to a Concession SmartRider. Details can be found here. Please note that some concession cards are issued differently, such as Seniors and Student SmartRiders, so it may not be possible to convert this card.

Q: I've just purchased a new SmartRider, can I be reimbursed for the cost?

A: No, this promotion is for those that do not have a SmartRider card. There is no refund of the $10 or $5 fee that you paid for your card before this promotion commenced. However, your existing SmartRider will entitle you to free travel during the entitlement period.

https://www.transperth.wa.gov.au/Journey-Planner/Events/summer-free-travel

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